Shipping Policy
Introduction:
At gizmowave.net, we are committed to providing our customers with clear and transparent information regarding our shipping policies and procedures. Please take a moment to review the following details about our shipping rates, delivery times, and service options before placing your order.
Order Processing and Fulfillment Times:
Shipping times and prices can vary depending on your location and the required delivery speed. Here are some of the average costs and times you can expect from our service:
| Shipping Country | Service Type | Weight Range | Delivery Time Frame | Shipping Rate (USD) |
|---|---|---|---|---|
| United States | Economy | $50.00 and up | 5 to 8 business days | Free |
| United States | Economy | 0 lb - 5 lb | 5 to 8 business days | $4.90 |
| United States | Economy | 5 lb - 70 lb | 5 to 8 business days | $19.90 |
| United States | Standard | 0 lb - 1 lb | 3 to 4 business days | $6.90 |
| United States | Standard | 1 lb - 5 lb | 3 to 4 business days | $9.90 |
| Shipping Country | Carrier | Discounted Rates From | Services | Transit Time | Carrier Rate |
|---|---|---|---|---|---|
| International | DHL Express | Shopify | 1 | Calculated | Varies |
| International | USPS | Shopify | 3 | Calculated | Varies |
Shipping Methods and Timeframes:
We offer various shipping methods to ensure you receive your order as quickly and efficiently as possible.
For shipments within the United States, the shipping rates are as follows:
-
Economy Service:
- For orders of $50.00 and up, shipping is free with an estimated delivery time of 5 to 8 business days.
- For packages weighing 0 lb to 5 lb, the shipping rate is $4.90 with an estimated delivery time of 5 to 8 business days.
- For packages weighing 5 lb to 70 lb, the shipping rate is $19.90 with an estimated delivery time of 5 to 8 business days.
-
Standard Service:
- For packages weighing 0 lb to 1 lb, the shipping rate is $6.90 with an estimated delivery time of 3 to 4 business days.
- For packages weighing 1 lb to 5 lb, the shipping rate is $9.90 with an estimated delivery time of 3 to 4 business days.
For international shipments, the carriers and their services are as follows:
-
DHL Express:
- Offers discounted rates from Shopify.
- Provides 1 service with transit time calculated on a case-by-case basis.
- Carrier rates vary.
-
USPS:
- Offers discounted rates from Shopify.
- Provides 3 services with transit time calculated on a case-by-case basis.
- Carrier rates vary.
*Please note that delivery times may vary, especially during peak seasons or due to unforeseen circumstances such as severe weather conditions.
Order Tracking:
Once your order has been processed and shipped, you will receive an email with a tracking number. You can use this number to track the progress of your shipment and estimate the delivery date. We encourage all customers to track their orders to ensure they are aware of any potential delays.
Refunds, Returns, and Exchanges:
We strive to ensure complete satisfaction with every order. If you are not happy with your purchase, we accept returns up to 14 days after delivery, provided the item is in its original condition and unused. We will refund your full order amount within 7 days, excluding shipping costs. If your order arrives damaged, or does not arrive as expected, please contact our support team at support@gizmowave.net with your order number. We will assess each case individually and work with you to find a satisfactory solution.
International Shipping:
We are proud to offer international shipping to select countries. Please review our shipping table above for specific rates and delivery times. Additional duties and taxes may apply to international orders, and these costs are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential charges.
Further Information:
For any additional questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team. We are here to help and ensure a smooth shopping experience.